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Kenya Airways is the flag carrier of Kenya and believes in contributing to the sustainable development of Africa. Founded in 1977, the airline would like to fulfill this purpose by delivering a world-class experience to their passengers.
With Kenya airways bookings, you can also join the frequent flyer program for the airlines known as Flying Blue and get the benefit from a variety of rewards.
Kenya Airways connects the now popular tourist destination of Kenya to places of importance all over the world. In the Middle East, Dubai is directly covered by the airline and most other major destinations are connected through their alliance partners.
The fleet of this carrier consists mainly of different models of Boeing Aircraft including the luxurious Boeing 777-200ER, all of which provide the best in comfort and safety to their passengers.
Proving their commitment to quality, the carrier won an award at the prestigious World Travel Awards in the category 'Africa's Leading Airline - Business Class 2013'.
The Kenyan Airline offers two classes of travel for its travellers based on their budget.
For travellers looking for a comfortable and luxurious journey on a limited budget, Kenya Airways has its Economy Class option.
For travellers travelling for work but considering comfort and luxury experience on their journey, Kenya Airways has its Premier World Business Class option.
Do not forget to check the Kenya Airways baggage allowance before packing your bags, which allows you to check-in 40 kg for Economy passengers and 50 kg for Business Class passengers for travel between Africa and the Middle East. For details of baggage allowance to other destinations, do check here.
For information on Kenya Airways customer service or contact numbers, please click here.
If you are travelling by Kenya Airways, you can avail of their online check-in services to save on time and energy.
If you are travelling domestically on this Kenyan airline, then you have the option to check in online 30 hours to one and a half hours before departure. As a policy, you have to reconfirm your travel 72 hours before the scheduled departure of your flight. The airport counters close 30 minutes prior to boarding. Travellers are expected to be present at least 1 and a half hours before departure.
If you are travelling Internationally on this Kenyan airline, then you have the option to check in online 30 hours to 3 hours before departure. As a policy, you have to reconfirm your travel 7 days before the scheduled departure of your flight. The airport counters close 1 hour prior to boarding. Travellers are expected to be present at least two and a half hours before departure.
This Kenyan airline has a generous selection of entertainment options for its travellers
Kenya Airways is a part of the international loyalty program known as Flying Blue. Travellers can earn miles on the basis of their travel fare, distance and service class.
Kenya Air believes in constant improvement of their network both through expansion and also using alliances with other airlines including those made as a member of SkyTeam. The carrier relies on grooming their staff to be the best in providing quality service to their customers.
You can avail the Kenya Airways online check in facility from 30 up to 2 hours before your flight departs. This is even before reaching the airport where you can relax in the comfortable lounges provided for Business Class or frequent flyer passengers.
On the aircraft, you will find the best in class entertainment as well as a range of cuisines from which you can choose the one that caters best to your needs. Duty free shopping is also possible, and you can even pre-order your purchases online.
If you want to cancel your Kenyan Airways ticket, you can do so through the Kenya Airways website or sales offices. You will be charged any ticketed fare, fees or penalty as per the condition. In case of delay or cancellation on part of the Kenyan airline, you can apply for a refund on their website.
When you use Cleartrip to make your online booking to visit Kenya or any of the other popular destinations it helps in connecting, you will find a superior user experience that you might want to keep going back to.
This is because we have tried to keep the site instinctive and easy to use, by providing you the data required to make your booking in a clutter free manner. You could also use our interface to check your Kenya Airways PNR Status and flight status anytime after making your booking.
For those who are always on the go and prefer to use their mobiles to access information, we also provide a Cleartrip app that they can download and use for even faster access.
IATA code | KQ |
ICAO code | KQA |
Airline call sign | KENYA |
Founded | 22 January 1977; 45 years ago |
Commenced operations | 4 February 1977; 45 years ago |
Hubs | Jomo Kenyatta International Airport |
Frequent-flyer program | Flying Blue |
Parent company | Government of Kenya |
Headquarters | Embakasi, Nairobi, Kenya |
Most popular destinations | MBA, NBO, JNB, DAR, GVA,AMS, OSL |
Most popular routes | MBA-NBO, JNB-NBO, DAR-NBO, GVA-AMS, AMS-OSL |
Popular fleet | Boeing 787-8, Boeing 737-800, Boeing 737-300F, Embraer 190 |
Official website of Kenya Airways | www.kenya-airways.com |
Contact number of Kenya Airways |
509445129494 |
Online check-in with Kenya Airways is permitted from 30 hrs (24 hrs for flights to and from the USA) to 1 hrs before the flight departs.
Up to 10 Kg of carry-on baggage is allowed on Kenya Airways. All passengers traveling between Europe and Mombasa, Nairobi, Dar es Salaam, Entebbe, Khartoum, Kigali, Lusaka, Kinshasa, Bujumbura and Addis have a check-in baggage allowance of 2 bags weighing up to 23 Kg each for Economy class and 2 bags weighing up to 32 Kg each for Business Class.Travelers on all other routes have baggage allowance with 1 bag of 20 Kg for Economy Class and 1 bag of 30 Kg for Business Class.
Infants under the age of 2 can travel on an adult’s lap. However, only one infant is permitted per adult. Therefore, if an adult travels with two infants, a separate seat must be booked.
No.
Kenya Airways serves 42 international destinations across 36 countries.
Passengers can enjoy entertainment through KQ Cinema App on their phones while on air. One can enjoy over 100 music tracks, 80 movies, 30 documentaries and 55 TV shows.
Except for service and emotional support dogs, pets are not allowed in the cabin. Instead, pets will have to travel through cargo on Kenya Airways.
All flights that travel 7 hrs or longer offer alcoholic beverages.
IATA code is KQ, ICAO code is KQA, and callsign is KENYA.