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Jazeera Airways
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Jazeera Airways is the first non-government-owned low-cost airline in Kuwait. It was established in 2004 and has grown to be the second national airline of Kuwait. Its head office is located at the Kuwait International Airport, Al Farwaniyah Governorate, Kuwait. The primary operational hub of the airline is the Kuwait International Airport.
The airline operates flights to over 50 destinations in the Middle East, Pakistan, Nepal, Bangladesh, India, Europe and Sri Lanka. In 2018, the airline launched its first dedicated terminal at Kuwait International Airport.
The airline is the first in the Middle East to own, build and operate such a facility. It offers a dedicated check-in hall, a business class lounge, direct access to boarding gates and a car park. The airline offers affordable airfares and this makes air travel accessible to all. The airline is an International Civil Aviation Organisation (ICAO) and the International Air Transport Association (IATA) member.
Jazeera Airways operates a fleet of 21 modern Airbus aircraft. The fleet comprises 10 Airbus A320-200 and 11 Airbus A320neo. It is the first airline in the Middle East to introduce the Airbus A320neo in its fleet. The Airbus A320-200 and A320neo are narrow-body aircraft powered by the CFM56-5B engines.
The entire fleet of aircraft is configured to offer two classes of seating, the Economy Class and the Business Class. All the aircraft are fitted with 165 leather seats split into the two travel classes. For the Business Class, 6 seats are taken away to offer 12 Plus seats and the remaining 147 seats are for Economy Class. The Airbus A320neo offers up to 15% more fuel economy. The airline follows a high standard of safety and security.
Jazeera Airways has consistently offered exceptional services and its efforts have been recognised. The several awards won by the airline are as follows:
● Aviation Company of the Year 2019 - By Arabian Business Kuwait Awards
● Ranked in Best Workplaces in Kuwait 2023 - By Great Place To Work
● Recognised for Ground Operations Control System 2023 - At ICT Leadership Awards
Jazeera Airways offers two travel classes on all its flights. The airline offers services depending on the type of travel class chosen. The different travel classes are as follows:
This class provides leather seats with ample legroom.
● Passengers can carry checked-in baggage depending on the fare type.
● Passengers can spend time enjoying the in-flight entertainment offered by ‘Jazeera Screens’.
● Meals, snacks and beverages can be pre-booked from a wide selection offered by the Jazeera Cafe.
● Passengers can select seats for a small fee.
Passengers can select preferred, standard or extra-legroom seats for a fee.
● Passengers can carry a cabin bag weighing 7 kg. Passengers can purchase checked-in baggage as required.
● Passengers can change bookings for a fee but cannot cancel bookings.
Passengers can select preferred, standard or extra-legroom seats for a fee.
● Passengers can carry 1 piece of checked-in baggage weighing 20 kg and a cabin bag weighing 7 kg.
● Passengers can change or cancel bookings for a fee.
Passengers can select preferred, standard or extra-legroom seats for a fee.
● Passengers can carry checked-in baggage 2 pieces weighing 30 kg total and a piece of cabin baggage weighing 7 kg.
● Passengers can change or cancel bookings for a fee.
This class provides premium leather seats with headrests and ample legroom.
● Passengers can carry checked-in baggage of 3 pieces weighing 60 kg total and a cabin bag weighing 15 kg.
● Meals/snacks and beverages can be pre-booked from a selection offered by Jazeera Cafe.
● The in-flight entertainment system ‘Jazeera Screen’ offers non-stop entertainment.
For the Economy Class ‘Light’ fare type baggage allowance is a cabin bag weighing 7 kg, for the ‘Value’ fare type it is 1 piece of checked-in baggage weighing 20 kg and a cabin bag weighing 7 kg and for the ‘Extra’ fare type the checked-in baggage allowance is 2 pieces weighing 30 kg total and a cabin bag weighing 7 kg.
For Business Class the checked-in baggage allowed is 3 pieces weighing 60 kg total and a cabin bag weighing 15 kg.
You can easily check the baggage policy here.
To avoid long queues and save time at the airport passengers can check-in online. Passengers can check-in online using the airline’s website or the mobile app. The rules for Jazeera Airways web check-in are:
Passengers with Jazeera Airways bookings can check in online 24 hours prior to the scheduled flight departure. To check-in online go to the airline’s website and the ‘Check-in’ tab. Enter the details required like booking reference and last name. During check-in, passengers can select seats, pre-order meals and book a business-class lounge. Boarding passes can be emailed and printed.
Passengers with Jazeera Airways bookings can check in online 24 hours prior to the flight departure. To check-in online you can use the airline’s app and go to the ‘Check-in’ tab. Enter the details required. Upon successful online check-in, the boarding pass can be sent to the passenger’s device. Mobile boarding passes are allowed at select airports.
Passengers can book standard, preferred or extra-legroom seats for a small fee. The in-flight entertainment system offers non-stop entertainment like movies, music, TV shows and more. Passengers can pre-book meals/snacks and beverages from the Jazeera Cafe. Passengers can pay a fee to get services like priority check-in, priority boarding and priority baggage. Passengers can pre-book products from the duty-free or onboard shopping.
The airline offers a Frequent Flyer program called Jazeera Savers. Passengers can become members of the club and earn benefits by booking Jazeera Airways flights. The different plans offered are Solo, Duo, Family and Family Plus. Passengers can book a plan as preferred The various benefits offered are discounts on tickets, early check-in service, seat selection, discounts on extra baggage, discounts on onboard shopping, discounts while booking meals, dedicated check-in and more.
The airline helps passengers with special needs like unaccompanied minors and expectant mothers. Passengers with limited mobility are provided with wheelchair assistance by the ground staff during the check-in and up to the cabin. Passengers can book wheelchair assistance 48 hours before the flight departure. Passengers should learn about the policies and the rules of the airline on the website before flying.
Bookings can be cancelled through the airline’s website or the sales office. A refund is given after applying the cancellation fees. The refund is kept in credit for 1 year to be used by the booking holder.
Al Jazeera Airways is a low-cost airline that offers affordable fares to various destinations in Pakistan, the Middle East, Nepal, Sri Lanka, India, Bangladesh and Europe. You can make Jazeera Airways online bookings easily at Cleartrip.
You can choose from one-way, round-trip and multi-city bookings. You are provided with all the information you need to plan a trip like Jazeera Airways flight schedules, flexible date views, ticket prices, discounts and offers.
When you book flight tickets with Cleartrip you can even do the Jazeera Airways PNR check. Register with Cleartrip to get alerts about price drops, festive sales, cashback offers, promotions and discounts on highly-priced air tickets. When you book tickets you will automatically become a part of the system.
You can find the cheapest flight to the desired destination by using the Search function. You have to input the from and to airports, the number of people travelling and the travel date. You will get a series of flights with the cheapest flight displayed first. You can go through the list and make preferred bookings.
Cleartip also offers a mobile app for searching and making Jazeera Airways ticket bookings using mobile devices.
IATA code | J9 |
ICAO code | JZR |
Airline call sign | JAZEERA |
Founded | 2004; 18 years ago |
Commenced operations | |
Hubs | Kuwait International Airport |
Frequent-flyer program | |
Parent company | Boodai Group |
Headquarters |
Airline Centre Kuwait International Airport |
Most popular destinations | DXB, KWI, AMM, CAI, IST, BEY |
Most popular routes | BEY-KWI, DXB-KWI, KWI-AMM, KWI-CAI, IST-KWI |
Popular fleet | Airbus A320, Airbus A320neo |
Jazeera Airways official website | https://www.jazeeraairways.com/en-sa |
Jazeera Airways contact number |
Kuwait Call Centre: 177 International Call Centre: +965 220 54944 |
Q. What’s the online check-in window for Jazeera Airways?
A. Passengers can check in online using the airline’s website or the mobile app 24 hours before the scheduled flight departure.
Q. How much is free baggage allowed on Jazeera Airways?
A. The baggage allowance depends on the fare type.
● Economy Class passengers can carry 0, 20 or 30 kg of checked-in baggage depending on the fare types Light, Value and Extra. A cabin bag weighing 7 kg is allowed.
● Business Class passengers can take 3 pieces of checked-in baggage of 60 kg total. A cabin bag weighing 15 kg is allowed.
Q. Does an infant need a separate seat on Jazeera Airways?
A. No, an infant does not need a separate seat on the airline.
Q. Is online check-in mandatory when flying via Jazeera Airways?
A. No, it is not mandatory to check in online when flying via the airline.
Q. How many international destinations does Jazeera Airways cover?
A. The airline covers over 50 destinations across the Middle East, Pakistan, India, Nepal, Sri Lanka, Bangladesh and Europe.
Q. What are the in-flight entertainment options offered by Jazeera Airways?
A. The in-flight entertainment system Jazeera Screens offers non-stop movies, TV shows, music and more.
Q. Does Jazeera Airways allow pets in the cabin?
A. The airline allows pet falcons and guide dogs to travel in the cabin.
Q. Does Jazeera Airways serve alcohol on board?
A. The airline does not serve alcohol onboard.
Q. What’s Jazeera Airways' airline code?
A. The airline’s airline code is J9.
Q. What is the allowance for carrying alcohol on Jazeera Airways?
A. Passengers can carry 5L of Zamzam water as free carry-on baggage. A limit of 5L per person applies.